Privacy Policy

Cookies

We may use cookies for the following purposes:

• To operate, improve, and optimize the performance and user experience of the website and its services
• To perform customer and user analysis and segmentation to improve our understanding of our users
• For statistical purposes

Find our Cookie Policy here 

 

In General

Personal data is any kind of information that can be connected to you. When you use our website, we may collect and process your personal data in various ways when you engage with us through different channels.

 The personal data we collect, and process generally falls into the following categories:

• Contact information, such as name, address, phone number, email address, etc.
• Information you provide when contacting us via email or phone
• User information, such as technical data including IP addresses
• Transaction information when you purchase goods
• Application information, including your CV, if you apply for a job with SonFlow or DanPumps

 

Data Security

To safeguard your personal data, SonFlow and DanPumps have implemented appropriate technical and organizational measures to ensure a level of security that protects against accidental or unlawful destruction, accidental loss, alteration, or unauthorized access.

 

Purposes for processing your personal data

We only process your personal data to pursue a legitimate purpose. Generally, we will only process your personal data if:

• You have provided your consent
• Processing is necessary for the performance of a contract
• Processing is required for compliance with a legal obligation
• Processing is for legitimate interests, that do not outweigh your rights

 

We process your personal data for the following purposes:

• To provide you with products, services, and information that you request from us
• To send you newsletters or other marketing material
• To manage business relations, negotiate, and execute agreements
• To provide general customer service and support
• To gain customer insights and knowledge
• To complete investigations of reports
• To comply with any applicable law

 

Period of Storage

Data is stored in our system for the shortest time possible according to legal obligations. We will erase the data when it is no longer needed. The storage period varies depending on the type of information and the reason for its retention, so there is no specific time limit.

 

Disclosure of Information

Our disclosure and transfer of your personal data is kept to a minimum and is subject to the existence of data protection.

We may disclose or make personal data available under the following circumstances:

• To establish, exercise, or defend our legal rights
• As set out in our Cookie Policy

 

Complaints

Please feel free to contact us at any time if you wish to complain about SonFlow’s or DanPumps’s processing of personal data.

You may submit a complaint directly to: info@sonflow.dk or info@danpumps.dk

We strive to process complaints within one month. If this is not possible, we will notify you of the delay, which will not exceed six months from receipt.

You may also contact your local data protection agency or other relevant authorities.

 

Publisher

The website is owned and published by:

SonFlow A/S
Nordager 25
DK – 6000 Kolding
Tel: +45 8657 1344
Email: info@sonflow.dk